Tica System Down

Words you don’t want to hear when there are pets coming into Costa Rica. When World Pet Travel or anyone else has pets coming into Costa Rica you do NOT want to hear are “Tica system is down”. What this means is that your pets are not going anywhere. They cannot clear customs when the system is down. It cannot be done manually or the old fashioned way like it used to be done. It MUST be done with the TICA system and if the system is down it does not get done.

Pets will sit in the customs warehouse all day when they arrive at 8:00 or 9:00 in the morning because the system is down waiting for the system to come up again. There have even been cases where the animals have had to stay overnight in the customs warehouse until the following morning because the system did not come up the same day that the animals came in.

Makes the old slow way of doing things seem so much better at times. AT least then you didn’t have to worry about computers going down and everything coming to a screeching halt.